PRIVACY POLICY

Last Updated: January 4, 2025

This Privacy Policy describes how WilliamHartford.com (“the Site”, “we”, “us” or “our”) collects, uses, and shares your personal information when you visit, use our services, or make a purchase on WilliamHartford.com (“the Site”) or otherwise communicate with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources. The type of information we collect depends on how you interact with us.

In addition to the uses described below, we may use your information to communicate with you, improve the Services, comply with legal obligations, enforce our terms of service, and protect the Services and our users.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and use the Services. “Personal information” refers to any information that identifies, relates to, describes, or can be associated with you.

Information You Provide Directly
This may include:

  • Contact details such as name, address, phone number, and email address
  • Order details including billing and shipping address, payment confirmation
  • Account credentials like username and password
  • Customer service information provided in messages sent to us

Some features require you to provide information. Without it, you may not be able to use those features.

Information About Your Use of the Services

We may automatically collect usage data through cookies, pixels, and similar technologies. This may include:

  • Device and browser information
  • Network data and IP address
  • Interaction history with the Services

For more on how your data is protected or your rights, feel free to contact us.

Information from Third Parties

We may collect data from third-party providers such as:

  • Platforms like Shopify that power our site
  • Payment processors for billing details
  • Marketing and analytics tools that use cookies and tracking pixels

All third-party data is treated in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services:
We use your information to:

  • Process payments and handle orders
  • Send notifications related to your account or orders
  • Manage your account
  • Facilitate returns or exchanges
  • Improve your shopping experience via Shopify integration

Marketing and Advertising:
We may use your data to:

  • Send marketing emails, texts, or direct mail
  • Display relevant ads
  • Customize content across websites

Security and Fraud Prevention:
We use data to detect fraud and protect your account. Keep login details safe, and contact us if you suspect misuse.

Communication and Service Improvement:
We use your information to provide support and improve our services.

Cookies

We use cookies to support and improve our services. For details, see the Shopify Cookie Policy.

You can manage cookie preferences in your browser. Blocking cookies may affect your experience.

Global Privacy Control (GPC)

We recognize GPC signals as a valid opt-out from data sharing. For more on GPC, visit Global Privacy Control. We do not recognize other Do Not Track signals.

Security and Data Retention

No system is 100% secure. Do not send sensitive info via unsecured channels.

We retain data as long as needed for account management, legal compliance, dispute resolution, and policy enforcement.

Your Rights

Depending on your location, you may have rights such as:

  • Access to your data
  • Request deletion or correction
  • Data portability
  • Restrict or object to processing
  • Withdraw consent
  • Appeal if a request is denied

You can opt out of promotional emails using the unsubscribe link. You may still receive order/account-related emails.

Contact us to exercise your rights as permitted by law.

Complaints

If you have concerns about how we handle your data, contact us first. If unresolved, contact your local data authority.

International Users

Your data may be processed outside your country. We use legal transfer mechanisms like EU Standard Contractual Clauses unless the destination offers adequate protection.

Contact

If you have questions about this policy or want to exercise your rights, contact us at:
✉️ Support@WilliamHartford.com